Tag: distributor

Shriro Malaysia have been appointed as the Exclusive distributor for Elinchrom products in Malaysia, effective 1st August 2017.

Elinchrom Service – Terms & Conditions

• Inspection Process & Fee
  • RM50 inspection fee will be imposed. Upon confirmation of repair, the inspection fee will be waived
• Labour Fee – Labour Fee is vary from different category of lights and accessories
  • Compact Series – RM150
  • Battery Pack Series – RM200
  • Power Pack Series – RM250
  • Other Accessories – RM150 & above
• Courier Charges
  • If Within warranty period – Customer to bear the freight charges to Shriro Malaysia
  • If NOT Within warranty period – Customer to bear all freight charges during repair
• Warranty Period*
  • 2 Years manufacturing warranty*
  • Manufacturing warranty covers the cost of parts & labour*
• The warranty does not cover the damage resulting from:
  • Abuse, accident, misuse, improper storage, exposure to liquid, moisture, and dampness.
  • External causes such as collision, fire, flooding, sand, dirt, windstorm and lighting.
  • Exposure to extreme weather conditions such as acts of god, theft, blown fuse or improper use of electrical source
  • Improper testing, operation, maintenance, installation or any alteration or modification of the products
  • Cosmetic damages including but not limited to dents or scratches in decorative, structural, or non-operative parts resulting from normal customer use
  • Serial number or warranty seal on the equipment has been altered, defaced or removed.
• General T&C
  • Customer need to present the original sales invoice during warranty claim. Failed to do so, Shriro Malaysia has the right to treat this as non-warranty products
  • All changed parts are non-returnable
  • All parts changed by Shriro Malaysia, shall be covered by a 3 MONTHS warranty period from the date when the repair is completed.
  • Customer shall collect their products within 5 days after receiving email or call from Shriro Malaysia